Healthcare Communication Integration Platform
- Category Development
- Technology .Net Core 8.0, MySQL
- Start Date 12-Oct-2024
- Handover Date
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A secure tool syncing emails to help homecare businesses track leads and contacts.
A healthcare technology platform feature that centralizes and syncs email activities from Google and Microsoft to improve communication and lead tracking for private duty homecare businesses.
TECHNOLOGY CHOICE
- .Net Core 8.0 for building a robust and scalable backend API.
- MySQL as the database for reliable data management.
- HTML Pages for lightweight user interface requirements.
THE CHALLENGE
Private duty homecare companies struggled to track and manage email communications effectively, making it difficult to link conversations with contacts, generate leads, and allocate resources efficiently.
SOLUTION IMPLEMENTATION
The project tool securely integrates with Google and Microsoft email services, syncing inbox and sending emails, automatically linking them to contacts for lead tracking and analysis, with the option for users to revoke access anytime.